Payroll FAQ

 

Q:  How do I view my paystub?

A:  Log into your Employee Self Service page on your PC or mobile app and click on "Payroll".

 

Q:  What happened to all of my leave types?

A:  In order to be more user friendly, we have narrowed the selection of leave types in the employee view. All leave policies have not changed, so employees can work with their supervisor to request leave not listed in their drop down view.

 

Q:  Are we still having the timekeeper role?

A:  Supervisors are primarily responsible for approving timecards in Paycom, in special circumstances, a proxy can be designated.

 

Q:  How do I request leave?

A:  Log into your Employee Self Service page on your PC or mobile app and click on "Request Leave"

 

Q:  Are we moving to true time?

A:  Yes, meaning the minute that you clock in and out is what is recorded. It is no longer rounded to the nearest 15 minute increment.

Q:  How do I process an Authority to Pay? (ATP)
A:  For now, continue to submit the Authority to Pay (ATP) form as standard.

 

Q:  How do I retroactively report a timecard?

A:  Submit a "punch change request" that will be approved by your supervisor.

 

Q:  How do I process adjunct pay?

A:  As a supervisor, you should complete the relevant Personal Action Form (PAF).

 

Q:  Why is my leave now in real time?

A:  This move was made in response to overwhelming feedback from campus.

 

Q:  What happened to the 7 minute grace period?

A:  Paycom's software is allowing us to be more compliant with DOL regulations in regards to accurately track work time.

 

Q:  How do I clock in if I don't have a smart phone?

A:  You can clock in from your work computer or via any computer.

 

Q:  How will I get my W2?

A:  It will be available through Paycom electronically if you want, otherwise you will receive in the mail.

 

Q:  How do I request a leave type that's not listed?

A:  Contact payroll@uco.edu. 

 

Q:  What does the warning mean when I am electing my tax setup?

A:  This is the standard disclaimer from the IRS making sure you don't try and under pay them on purpose!

 

Q:  If you work more than 40 hours in a work week how do we account for comp time?

A:  The system will automatically calculate this based on the time approved.

 

Q:  Can I have multiple direct deposit accounts in Paycom?

A:  No, this is a state restriction.

 

Q:  Do approval deadlines for timecards still exist/have they changed?

A:  The approval deadlines for supervisors have not changed. Please continue to follow the payroll calendar.

 

Q:  Is comp time automatically calculated?

A:  Yes.

 

Q:  How do we change the bank to which our direct deposit is going?

A:  Fill out the direct deposit form on the Payroll website.

 

Q:  Why are we moving to real time? This is a significant culture shift. 
A:  The switch to Paycom allows us to track the time employees are actually working more accurately to ensure they are being paid for time worked as per the Department of Labor.

 

 

More Questions?

For additional assistance, contact hr@uco.edu.