Find knowledge articles about desktops, laptops, tablets, software and printing.
In Fall 2017, Adobe changed their method for licensing Adobe Creative Cloud products. This article instructs users of these products on how to sign in with their Adobe Enterprise ID.
Provides answers to frequently asked questions regarding the use of Adobe products at UCO.
On June 15, 2022, the Microsoft Edge browser will replace Internet Explorer (IE) on Windows computers. This article explains that and provides links to resources and a method to report IE-dependent sites that don't function in Edge
This article provides instructions for adding a digital signature field to a PDF that will allow yourself or others to sign a document electronically.
UCO employees using a windows-based computer can easily download and install a variety of available software using the windows software center. This guide will walk users through the process for finding and installing programs in this manner.
Excel Guide covering formulas, navigation, editing, styles, formatting and tables.
Users might need to know the name of their computer for various reasons such as troubleshooting or remote access. This article shows the steps to find the computer name.
This article describes a bug in macOS 10.15.xx Catalina and later where end users are not able to connect to \\ucofs\central. It provides the details of the bug, which users are affected, and under what circumstances. Then it provides simple instructions to resolve the bug. This article is not intended to be Public, but to be a resource for the service desk and technicians that encounter the bug in the field.
Microsoft Defender Antivirus is installed on UCO-owned machines by default.
How to Purchase in the Microsoft Office Home Use Program for Faculty and Staff
This article provides an overview of Microsoft Teams. This will cover accessing Microsoft Teams through the web, via the desktop software and through the mobile app and includes a quick start guide.
Overview of Office365 access and training for faculty, staff and students.
Guide covering calendars, contacts, fundamentals, task lists and navigation pane.
Guide covering PowerPoint 2013 shortcuts, formatting, fundamentals, transitions and slide show delivery.
Microsoft Office 365 is available for UCO students at no cost
OneDrive is the official cloud file storage platform for UCO.
UCO workstation computers are occasionally restarted during maintenance periods. These restarts, sometimes called reboots, help keep your computer up-to-date and protected from malware. The monthly maintenance schedule is available online for your review.
Word Guide covering fundamentals, navigation, styles, editing, formatting and tables.