Password Reset for Students

Description

Students at UCO have one username and password which is referred to as your UCO account. This is what you will use to access systems across campus. The format is most commonly configured as your first initial then your last name and may be followed by a number.

Instructions

Access Self Service Online

  1. You may create a new password online using the Self-Service Password Change utility
  2. Navigate to the Self-Service Password Change Utility
  3. Enter your UCO username or Student ID number
  4. Enter CAPTCHA text and select Search
  5. To have a password reset link sent to your registered non-UCO email address, select Send Reset Email. Please allow up to 15 minutes for the link to be delivered.
  6. Page should refresh and notify you that an email containing a password change link has been sent to your registered non-UCO email address. Please check for this email and follow the instructions inside it.
  7. Enter the new password in the 2 fields and select Change Password

Note: Students who are not receiving the password change emails (make sure to check your "Spam" or "Junk Mail" folders) can request for their active non-UCO email address to be changed.  Those requests can be processed in-person, Email, or by FAX via Enrollment Management.  In-person requests must be made by the affected student and require a UCO ID card or government-issued photo ID.  Visit Admissions on the first floor (south side) of the Nigh University Center for in-person requests.  For Email or FAX requests, please include a scan of your UCO ID card or government-issued photo ID along with an explanation of what is needed, your contact information, and your signature.  Email to Onestop@uco.edu or FAX those items to (405) 974-3841 and allow one business day for processing.  To check on the status of the request, call (405) 974-2727.

Change password after logging into UCONNECT

  1. Login to UCONNECT
  2. Select Personal Information (top of page)
  3. Locate the Password Change portlet and select Change Password.
  4. Follow the instructions on the Change Password screen to complete the process.

Service Desk Assistance

  1. If the automated reset methods aren't available to you or if the password change emails are blocked by your email provider, you can change your password in-person by visiting the UCO Service Desk.  You will need to present a UCO ID card or government-issued photo ID.  You will then be allowed to create your new password while at the Service Desk if an alternate email address is associated with your account.

Notes

Additional support can be provided by requesting help from the UCO Service Desk. They can be reached via email at support@uco.edu, or by phone at (405) 974-2255.