Administrative & Business Systems

Get help with UCO business applications (Banner, ECMS, Custom Applications, etc).

Categories (18)

UCO Security Systems

Video Surveillance, Central Alert and Access to IT Facilities
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Job Scheduler (Automic)

Automic is UCO’s job scheduling software which enables the running of Banner jobs on a schedule without user intervention.
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Banner

Banner is UCO's Enterprise Resource Planning (ERP) software
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Databases

Database hosting and administration for Microsoft SQL Server and Oracle
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Degree Works

Academic degree planning tool
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Admissions Tracking System

Slate Admissions has replaced CRM Recruit as UCO’s student recruitment and online enrollment solution.
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Enterprise Content Management System (ECMS)

UCO's document management service
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Transact

Transact is UCO’s Campus Card solution for students, faculty and staff. Transact helps connect you to campus – through building access, student services, campus food services, and event participation.
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ITSM (TeamDynamix)

UCO's Information Technology Service Management system (powered by TeamDynamix). It streamlines Information Technology Service Requests and Service Disruptions towards resolution.
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Survey Tools

Different survey platforms are provided for meeting the different needs on campus. Online forms and surveys are primarily supported by Qualtrics.com. UCO’s site-license provides a wide range of tools to meet your needs. Other IT-approved survey tools are available to UCO but are not supported or receive only limited support by the Office of Information Technology.
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Desktop Infrastructure

Multiple Desktop Infrastructure Services
System Center Configuration Manager (SCCM) - Install software on multiple computers
Windows Server Update Services (WSUS)
NetSupport Notify and others.
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Touchnet

UCO's commerce system used to make tuition payments and obtain refunds
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Institutional Data

Get help with Institutional Data.
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UCO Custom Applications

Applications developed for UCO by the Office of Information Technology
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Paycom

The UCO Service Desk can assist with general questions regarding Paycom access and application navigation. For other issues or requests, please contact the HR department directly via HR@uco.edu.
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BronchoTravel (SAP Concur)

BronchoTravel (powered by SAP Concur) is UCO's travel management system to request travel authorization, book travel and reconcile travel expenses. The UCO Service Desk can assist with general questions regarding SAP Concur access. For other issues or requests, please contact the UCO Travel Compliance Office directly via travel@uco.edu.
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Blackboard Analytics

*Coming soon*
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Microsoft Cloud 365

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Services (2)

Telework Assistance

This is to report issues you have with teleworking or get assistance with remote work.

Donor Management Service Issue or Service Disruption

Report a disruption of service in Blackbaud Raiser's Edge.