Benefits FAQ

 

Q:  Why can't I see my benefits?

A:  Benefit information is still being loaded into the system.  When it is added, we will let you know!

 

Q:  Where do I actually go see my benefits?

A:  When the Benefits info has been populated, log into your Employee Self Service page on your PC or mobile app and click on "Benefits".

 

Q:  How do I add a dependent to my benefits?

A:  Continue to use BenefitFocus until futher notice.

 

Q:  I can't see FMLA leave.  How do I request this?

A:  Once you have been approved for FMLA leave through benefits, this will be added as an option in your leave requests screen.

 

Q:  If I have FMLA approved, do I have to enter FMLA time daily/weekly?

A:  No - once approved benefits will populate this for you.

 

Q:  Where will I see my OTRS contributions in Paycom?

A:  The best place to view OTRS figures is within the OTRS portal directly at https://myotrs.trs.ok.gov.  If you have questions, email benefits@uco.edu.

 

More Questions?

For additional assistance, contact hr@uco.edu.