Knowledge Base

Categories (6)

Admissions

Assistance with questions about applications, incoming transcripts, transfer credits, and admissions in general.
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Financial Aid

Assistance with questions about eligibility, loans, summer aid, work study, disbursement, FAFSA, financial aid offer, R2T4, scholarships and grants, veterans and military, and SAP
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Records and Registration

Assistance with questions about records, academic advising, registering for a class, dropping a class, withdrawing from a class, and graduation
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Student Accounts

Assistance with questions about tuition and fees, payment, payment plans, refunds, 1098T, and student accounts
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General

Assistance with all general OneStop questions
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Graduate College (JCGS)

Assistance with applications, admissions, enrollment, graduation, and assistanceships for graduate students
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