Refunds are processed weekly on Thursdays and all refunds are issued through TouchNet.
Students have the following refund options:
- ACH/Direct Deposit to an existing account: 2-3 business days
- Paper check: 2-3 weeks
Parent PLUS loan refunds are sent via the selection chosen by the parent upon setup on the PLUS application. If the parent chooses to have it go to them instead of the student, the parent will get a paper check.
If a student changes their refund method after a refund was issued, we can void and reissue the check that was mailed. There is a $10 void/reissue fee, so to do this the student needs to email bursar@uco.edu with their request and agree to the charge.
It is the student's responsibility to make sure that their bank account information for direct deposit is accurate. It is also the student's responsibility to ensure that their mailing address is kept current in the Student Records Office.