UCO Zoom Web Conferencing Usage Guidelines

Purpose

Zoom is the approved and supported web, audio and video conference solution at the University of Central Oklahoma (UCO). As of July 2018, it replaced any other supported solutions at UCO.  

 

Scope

These guidelines and procedures apply to all users of Zoom, including users who participate and contribute video content, information, and other materials, skills or services, as well as users who access the Zoom service either through the portal at https://zoom.uco.edu  or via the Learn@UCO (D2L) integration. All users of Zoom must comply with all federal, state, local, and other applicable laws; all UCO and individual UCO information technology and network related rules and policies; all applicable contracts and licenses; and these Terms of Use. The Office of Information Technology reserves the right to change, at any time, at its sole discretion, the provisions of the service and these Terms of Use.

 

Roles and Responsibilities

Those individuals using Zoom have the responsibility for managing their use of the service in accordance with University policies and procedures. The Office of Information Technology is responsible for the management of https://zoom.uco.edu and shall ensure that measures are in place to manage access and use of Zoom  in accordance with these guidelines and procedures, as well as other relevant University policies, guidelines and regulations.

 

Equipment Requirements

Zoom is a universal platform available on Windows, Apple, iOS and Android devices.  To use Zoom, as either a host or an attendee, you must first download the software after logging in.   In order to attend or host a virtual meeting you will need both a speaker and a microphone for audio.  A webcam is required if the meeting includes video.

A list of recommended headsets and webcams, available for purchase from any state recommended vendor:

Wired USB Headsets:

Logitech Education Headset

H340 USB Computer Headset

Wireless Headsets:

Logitech H600

Logitech H800

Webcams with built-in microphones

Logitech C270

Logitech C920

Participating in a Zoom Meeting

Participation in a Zoom meeting (not host) does not require a Zoom account.  To join a meeting, click on the Zoom meeting link that was sent to you from the meeting host. Once prompted, download the Zoom application.  You must have a speaker or headset to hear the meeting audio. A microphone is required to converse/interact with other meeting attendees.

UCO Zoom Licenses Types

Basic:

  • Allows users to host an unlimited number of one on one meetings with no time limit.
  • The basic license can host up to 100 participants with 40-minute time limit on meetings.

Pro:

  • Allows users to host an unlimited number of meetings.
  • Unlimited meeting length for up to 100 participants.

Record and download .mp4 video directly to your computer or upload to UCO on demand https://streaming .uco.edu UCO’s streaming media repository platform.

 

Requesting a Hosting Zoom Pro Account:

In order to host a Zoom meeting (duration of 40min or longer), you must request a UCO Zoom account by filling out the online service request form: https://uco.teamdynamix.com/TDClient/Requests/ServiceDet?ID=28452       Access is granted 24 to 48 business hours upon submission.

Install the Zoom desktop client software for your computer/device prior to the meeting you are hosting by going to zoom.us/download and follow the download instructions. 

Start the meeting go to https://zoom.uco.edu and Sign In (configure your account) with your UCO user id and password. Upon sign in you will be taken to your profile page.

How do I host a video Meeting?

https://support.zoom.us/hc/en-us/articles/201362613-How-Do-I-Host-A-Video-Meeting-

 

Record & Archive

Video collaboration tools such as Zoom can improve accessibility of course materials and engage students. The archive media recordings are considered student records and are subject to FERPA requirements to protect student rights to policy.

 

Support & Training

Zoom Video tutorials are available online

https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials

Technology Resource Center (Training, Assistance, and Consulting)

Lillard Administration Building, Room 101
(405) 974-5595 | trc@uco.edu | trc.uco.edu

Service Desk (Technical Support)

Contact:  (405) 974-CALL (974-2255)
Hours: 7:00am to 6:00pm, Monday through Friday
After-hours/weekend remote and on-site emergency support available by selecting option 1.

Call Answer Times

Technology Support uses a tiered call priority system.  Calls with higher priority are always handled before any other calls in the queue with lower priority.  If a call is placed via a UCO landline telephone, typical answer times should be within 2-3 minutes.  If placed from a cell phone or other non-UCO telephone, answer times will be longer, possibly 4+ minutes, depending on other call volumes.



Details

Article ID: 56729
Created
Thu 6/28/18 2:22 PM
Modified
Thu 12/6/18 11:44 AM