Motorola Watchguard Videomanager EX - Configure Device Settings Reference Guide

WHAT ARE DEVICE SETTINGS?

Device settings dictate the behavior of all body-worn cameras connected to your instance of VideoManager EX.

HOW DO I CONFIGURE DEVICE SETTINGS?

You can configure device settings as an administrator on VideoManager EX. To do so:

  1. Navigate to the Admin tab.
  2. Select the Devices pane.
  3. Click the Device Settings section.
     

Device configuration screen

You can now configure the following settings:


TOUCH ASSIGN

  • Full battery required - if set to On, operators can only undock their body-worn cameras with their RFID cards if those body-worn cameras have been fully charged. If set to Off, you can enter a minimum charge time that must be met before the body-worn cameras can be undocked with RFID.


DEVICE DISCOVERY

  • Enable device discovery - if set to On, VideoManager EX will detect body-worn cameras which are connected to the machine running VideoManager EX via USB (e.g. a solo dock). If set to Off, VideoManager EX will only detect body-worn cameras which are connected via configured DockControllers.

DEVICE SETUP

  • Default device assignment mode - from this dropdown, select the assignment mode which will be presented as default when assigning body-worn cameras from the Devices tab. This can still be overridden by administrators on a case-by-case basis.
  • Configure external application account credentials - ensure this has been set to Off.


DEVICE DOWNLOADS

  • Limit simultaneous downloads to - determine the number of body-worn cameras which can download footage to VideoManager EX simultaneously. For example, if set to 10, only 10 body-worn cameras can download footage at once - once one finishes downloading, another one will take its place immediately.
  • Fast download recovery - if set to On, when a footage download is interrupted and then connection is re-established, it will resume downloading from the same point before connection was broken. If set to Off, when a footage download is interrupted and connection is then re-established, the download will begin again from the beginning.
  • If set to Off, they will download the most recently-recorded footage first.


DEVICE PROPERTIES

  • Battery life extender - this should only be set to On if you regularly leave your body-worn cameras charging in their docks for 24 hours or longer.
  • Expect connectivity on charger - if set to On, body-worn cameras will restart periodically if they are charging but not connected to VideoManager EX. Set to Off if you plan to charge body-worn cameras in the field, with no connection to
  • VideoManager EX (e.g. charging from a power bank).

SHIFT-LONG FIELD TRIPS

  • Enable shift-long field trips - if set to On, a body-worn camera assigned to a user with single issue or single issue and RFID will have an affinity with that user once it is redocked in the middle of a shift. This means that if an operator
  • redocks their body-worn camera mid-shift and then undocks it later in the shift, VideoManager EX will automatically
  • assign the same body-worn camera to them, unless one of the following conditions is met:
    • The body-worn camera is fully charged.
    • The body-worn camera is manually unassigned on VideoManager EX.
    • The shift ends, as determined by the number of hours entered into the Maximum shift length field.


FOOTAGE SIGNING

  • Enable footage signing - if set to On, each body-worn camera will be provided with a certificate which they will use to sign media files. When the media files are downloaded, VideoManager EX will check that the media files' signatures match the body-worn cameras' certificates, and that the body-worn cameras' certificates can be trusted.

PLEASE NOTE: This will only work if a certificate authority has been created or imported into VideoManager EX. For more information, please see the VideoManager EX admin guide.


Click Save Settings.

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