What is this service?
This service ensures seamless access to essential software and applications needed for your work at UCO. We provide efficient distribution and installation of pre-approved software, keeping your workflow uninterrupted and optimized.
What types of software are covered?
- Pre-approved applications and tools essential for your job role and studies.
- Commonly used university-wide software packages.
- Departmental or program-specific software approved by authorized administrators.
What is not covered?
- Personal software installation for non-work purposes.
- Software not approved by OIT for security or compatibility reasons.
- Installation on personal devices (e.g., laptops, smartphones).
How to request this service:
We've made contacting us easy and convenient! Choose the method that best suits you:
- Online Support: Open a ticket through this self-service portal for prompt assistance
- Phone: Call the UCO Service Help Desk at 405-974-2255 and speak directly to a technician.
- Chat: Click Here to chat with a technician.
- Walk-in Support: Visit the IT Support Center on the first floor of the Chambers Library or at the Tech Express in the Nigh University Center for in-person troubleshooting and advice.
What happens next?
- You'll receive confirmation of your request and estimated installation timeframe.
- Upon successful installation, a notification will appear on your device.
- If any issues arise, the system will notify you and automatically submit a support ticket for assistance.
Additional notes:
- Ensure your computer meets the minimum system requirements for the requested software.
- Close any background applications during automatic installation.
- Report any installation issues promptly to the UCO IT Help Desk.
UCO Software & Application Distribution empowers you to focus on your work, not your software needs. We're committed to providing efficient, secure, and reliable access to the tools you need for success. Let's work together to streamline your workflow and maximize your productivity!