What is this service?
Powered by WordPress, this service is tailored specifically for the University of Central Oklahoma (UCO) community. It provides an intuitive and user-friendly interface for creating, managing, and publishing blogs, enabling faculty, staff, and students to share knowledge, experiences, and insights with the broader UCO community and beyond.
What are the benefits?
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Effortless Content Creation: A user-friendly interface lets you craft compelling blog posts, effortlessly embed multimedia content (images, videos), and manage comments with ease.
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Increased Visibility: Reach a wider audience within the UCO community and beyond with search engine optimization (SEO) features built-in.
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Enhanced Engagement: Spark conversations, foster connections, and establish yourself as a thought leader by sharing valuable information and perspectives.
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Streamlined Collaboration: Collaborate with colleagues and efficiently manage your blog with user roles and permissions.
What is covered?
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Blog Creation: Setup and configuration of individual blogs for faculty, staff, and students.
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Theme Customization: Assistance with selecting and customizing themes to match UCOMM branding guidelines and personal preferences.
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Content Management: Training and support for creating, editing, and organizing blog content, including text, images, videos, and other multimedia elements.
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User Management: User account management, including registration, authentication, and permissions management for authors, editors, and administrators.
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Technical Support: Troubleshooting assistance and technical support for resolving blog functionality, performance, and usability issues.
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Security: Implementation of security best practices and regular updates to ensure the integrity and security of the platform and user data.
What is not covered?
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Advanced Development: Custom development or coding beyond the capabilities of the WordPress platform, such as custom plugin development or theme customization requiring extensive coding.
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Training Outside WordPress: Training on topics unrelated to the WordPress platform, such as content strategy, writing skills, or SEO techniques.
Getting Started:
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Review Eligibility: Ensure your blog aligns with UCO's communication goals by reviewing the WordPress Blog Usage Guidelines: [link to UCO WordPress Blog Usage Guidelines].
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Request Your Blog: If eligible, click on the “Request Access” button at the top of this page.
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Training and Support: We've made contacting us easy and convenient! Choose the method that best suits you:
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Online: Open a ticket through this self-service portal for prompt assistance
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Phone: Call the UCO Service Help Desk at 405-974-2255 and speak directly to a technician.
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Chat: Click Here to chat with a technician.
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Walk-in: Visit the IT Support Center on the first floor of the Chambers Library or at the Tech Express in the Nigh University Center for in-person troubleshooting and advice.
What happens next?
Upon receiving your request, the UCO Service Desk will verify that the training has been completed. Your access, including account setup and assistance with any specific requirements or issues you may encounter.
Additional Notes:
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Regular maintenance and updates may occur periodically to ensure the platform's stability, security, and performance. Users will be notified in advance of any scheduled maintenance activities or downtime.