Desktop Alert and Notification (NetSupport Notify)

What is this service?

The University of Central Oklahoma (UCO) is committed to fostering a collaborative and well-informed campus environment. NetSupport Notify, a powerful desktop alerting and notification system, plays a vital role in achieving this goal.

What is NetSupport Notify?

NetSupport Notify is a software solution that allows UCO to instantly deliver critical information to faculty, staff, and students directly on their computer screens. These alerts can't be ignored, skipped, or saved for later, ensuring everyone receives important messages promptly.

What are the benefits?

  • Guaranteed Delivery: Bypasses traditional inboxes and ensures everyone receives crucial information regardless of their current activity on the computer.

  • Time-Sensitive Communication: Ideal for urgent announcements, emergency notifications, or time-sensitive updates requiring immediate attention.

  • Increased Visibility: Alerts appear front and center on desktops, grabbing attention and minimizing the risk of missed messages.

  • Multi-Platform Support: NetSupport Notify can deliver messages to desktops, laptops, tablets, and even digital signage displays.

  • Targeted Communication: Send alerts to specific groups like faculty, staff, students in certain buildings, or a combination based on department or role.

  • Recurring Notifications: Schedule recurring alerts for events like deadlines, training sessions, or building closures.

How is it used?

  • Emergency Notifications: In the event of a campus emergency, UCO can use NetSupport Notify to send immediate alerts with clear instructions and safety protocols.

  • IT System Updates: Inform users about upcoming IT system maintenance or scheduled outages.

  • Important Announcements: Broadcast university-wide announcements like registration deadlines, financial aid updates, or campus events.

  • Departmental Communication: Departments can utilize NetSupport Notify for targeted communication within their respective groups.

  • Building Closures: Notify occupants of specific buildings about temporary closures or disruptions.