What is this service?
The University of Central Oklahoma (UCO) prioritizes sound financial management and data-driven decision-making. The Office of Information Technology (OIT) offers technical support for Syntellis Financial Budgeting and Analytics, a powerful software suite that empowers informed financial planning and analysis across UCO.
What is Syntellis?
Syntellis is a leading provider of enterprise resource planning (ERP) solutions, including robust financial management modules. UCO leverages Syntellis Financial Budgeting and Analytics to:
-
Create and Manage Budgets: Develop accurate and comprehensive departmental and university-wide budgets.
-
Financial Reporting and Analysis: Generate insightful reports and analyze financial trends to inform strategic decision-making.
-
Data Consolidation and Integration: Seamlessly integrate financial data from various sources within UCO for a holistic financial view.
-
Forecasting and Modeling: Utilize budgeting and forecasting tools to anticipate future financial trends and evaluate potential scenarios.
What does OIT cover?
-
System Configuration: OIT ensures Syntellis is configured to meet UCO's specific financial management needs.
-
User Training and Support: We offer training sessions and ongoing support to equip faculty and staff with the skills to effectively utilize Syntellis functionalities.
-
Data Security and Integrity: OIT prioritizes the security and integrity of financial data within Syntellis, implementing robust safeguards to comply with financial regulations.
-
Technical Support: If you encounter any technical issues with Syntellis, OIT's Service Desk can provide prompt assistance.
-
System Maintenance and Upgrades: Our team proactively monitors and maintains the Syntellis system, ensuring optimal performance and applying critical security updates.
Who Benefits?
-
UCO Finance Department: Streamline budgeting processes, generate comprehensive financial reports, and gain valuable insights for informed financial decisions.
-
UCO Departments: Collaborate with the Finance department to develop and manage departmental budgets, track expenses, and analyze financial performance.
-
UCO Administration: Gain a clear view of UCO's financial health, make data-driven decisions regarding resource allocation, and ensure fiscal responsibility.
Getting Support:
-
UCO Finance Department: For questions or administrative assistance with Syntellis, contact the UCO Finance department directly. They can provide specific guidance and access requests tailored to your financial management needs.
-
UCO Service Desk: We've made contacting us easy and convenient! Choose the method that best suits you:
-
Online: Open a ticket through this self-service portal for prompt assistance
-
Phone: Call the UCO Service Help Desk at 405-974-2255 and speak directly to a technician.
-
Chat: Click Here to chat with a technician.
-
Walk-in: Visit the IT Support Center on the first floor of the Chambers Library or at the Tech Express in the Nigh University Center for in-person troubleshooting and advice.