What is this PaperCut?
PaperCut Print Management Software offers UCO the capacity to manage its printing environment. The service aims to ensure smooth operations, optimize print resources, and enhance document management processes through effective software utilization.
What are the benefits?
- Technical Assistance: Users receive prompt and effective technical support to troubleshoot and resolve issues related to installing, configuring, and using PaperCut print management software.
- Training and Guidance: Support services include training sessions, tutorials, and documentation to help users become proficient in utilizing the various features and functionalities of PaperCut.
- Cost Control: PaperCut helps organizations track printing costs, enforce print policies, and implement cost-saving measures such as quotas, restrictions, and rules-based printing, leading to reduced printing expenses.
- Resource Optimization: The software enables organizations to optimize print resources, reduce waste, and improve efficiency by monitoring and managing print queues, printer usage, and document workflows.
- Document Security: PaperCut enhances document security by implementing secure print release, user authentication, encryption, and auditing features to protect sensitive information and prevent unauthorized access to print resources.
What is covered?
PaperCut Print Management Software Support covers a wide range of support activities, including:
- Technical troubleshooting and issue resolution
- Software installation and configuration assistance
- User account management and access control
- Print job tracking and reporting
- Print policy enforcement and management
- Integration with existing IT systems
- Upgrades, updates, and patches
- Training sessions, workshops, and webinars
What is not covered?
PaperCut Print Management Software Support does not extend to hardware maintenance or support, such as printer repair, maintenance, or replacement. These aspects of print infrastructure management are typically handled separately by IT support teams or managed service providers.
How to request the service
Administrative access to this service is reserved for qualified technicians.
Choose from the buttons at the top of the page for service options.
What happens next?
Upon receiving a support request, the designated support team will assess the issue or inquiry and provide timely assistance or guidance to address the user's needs. If additional training or resources are required, arrangements will be made to facilitate the user's proficiency with PaperCut Print Management Software.