What is this service?
UCONNECT is the heart of the UCO student experience, and OIT is dedicated to keeping it humming. We don't just administer the platform; we're your technical lifeline, ensuring seamless access, performance, and security.
Our Focus
- System Uptime and Stability: Minimize downtime and interruptions, ensuring you can access UCONNECT when you need it most.
- Technical Support: Our friendly and knowledgeable team is here to answer your questions, troubleshoot issues, and guide you through UCONNECT's functionalities.
- Security and Compliance: We maintain robust security measures and data privacy practices to safeguard your information.
- Continuous Improvement: We actively monitor system performance, gather feedback, and implement updates and enhancements to constantly improve UCONNECT.
- Collaboration and Partnership: We work closely with university partners to integrate UCONNECT with other essential services, streamlining your experience.
Our Services
- Help Desk Support: Contact us by phone, email, or online chat for immediate assistance with technical issues, password resets, and general UCONNECT navigation.
- System Maintenance and Updates: We perform regular maintenance and implement software updates to optimize performance and reliability.
- Documentation and Training Resources: We offer comprehensive documentation, tutorials, and training sessions to help you get the most out of UCONNECT.
- Accessibility Support: We ensure UCONNECT is accessible to all users, providing alternative formats and accommodations for disabilities.
- Custom Development and Integration: We can work with university departments to develop custom integrations with UCONNECT to meet specific needs.
Your Success is Our Priority
- Focus on your studies, not technology. We handle the technical details so you can concentrate on what matters most.
- Feel confident and secure. Know that your data is protected and your access to UCONNECT is reliable.
- Stay informed and updated. We proactively communicate system updates and resources to keep you in the loop.
- Be a part of shaping the future. Share your feedback and suggestions to help us continuously improve UCONNECT.
We're here for you, every step of the way. OIT is your partner in navigating the UCONNECT ecosystem.
Get in touch
Select the appropriate button for systems support at the top of this page.
Embrace the power of UCONNECT, backed by the expertise of OIT. Together, let's unlock your full UCO potential!