Video Surveillance System (Avigilon)

What is this service?

Avigilon is a leading provider of video surveillance and security management software. At UCO, Avigilon helps us:

• Enhance Security Monitoring: Avigilon provides a centralized platform for viewing real-time and recorded video footage from security cameras across campus.

• Improve Incident Response: The system allows for faster identification and response to potential security threats or suspicious activity.

• Deter Crime and Vandalism: The visible presence of security cameras can deter criminal activity and acts of vandalism.

What is covered by OIT?

• System Configuration and Management: Our team ensures Avigilon is configured for optimal performance and meets UCO's specific security needs.

• User Training and Support: We provide training for UCO Police and Security personnel on using Avigilon's features for effective video surveillance.

• Technical Support: Security personnel can access technical support from the IT Service Desk for any Avigilon-related issues they encounter.

Who Benefits?

• UCO Public Safety

• UCO Security Officers

• UCO Community by providing a safer environment

How to request service:

• For urgent security concerns: Contact the UCO Police Department directly.

• For technical assistance with Avigilon:
  We've made contacting us easy and convenient! Choose the method that best suits you:

  • Online: Open a ticket through this self-service portal for prompt assistance

  • Phone: Call the UCO Service Help Desk at 405-974-2255 and speak directly to a technician.

  • Chat: Click Here to chat with a technician.

  • Walk-in: Visit the IT Support Center on the first floor of the Chambers Library or at the Tech Express in the Nigh University Center for in-person troubleshooting and advice.

Disclaimer:

Support offered by OIT focuses on the technical aspects of the system. For any questions regarding security protocols or using video footage in specific situations, please refer to the UCO Department of Public Safety.