What is a Network Drop?
A network drop is a connection point in a network. The term generally refers to a local area network (LAN). Network drops are typically wall outlets with an Ethernet jack that a computer or other network device, including phone, printer, etc. can plug into. Generally, a Faculty or Staff member will have either 1 or 2 network drops in his/her office as both the workstation (PC or Mac) and phone (Cisco IP Phone 8851) can share the same network drop. However, certain instances (printer, additional employee sharing your office, etc.) will require an additional network drop.
This Service is available to Faculty & Staff.
How to request a new Network Drop:
Do you need an additional network drop in your office? If so, simply click Open a Ticket at the top right of this page, or use one of the other options listed below. Also, please mark up the corresponding building floor plan with the approximate location where this network drop is needed and include in the service request. A UCO OIT technician will provide an official quote. Typical turnaround time on obtaining a quote is up to 1 week.
We've made contacting us easy and convenient! Choose the method that best suits you:
- Online: Open a ticket through this self-service portal for prompt assistance.
- Phone: Call the UCO Service Help Desk at 405-974-2255 and speak directly to a technician.
- Chat: Click Here to chat with a technician.
- Walk-in: Visit the IT Support Center on the first floor of the Chambers Library or the Tech Express in the Nigh University Center for in-person troubleshooting and advice.
What happens next?
- A UCO OIT technician will provide an official quote.
- Typical turnaround time on obtaining a quote is up to 1 week.
Additional notes:
There is an additional fee or charge for this service. The total cost is dependent on several factors, including cable length and hours of labor it will take for installation.