What is this service?
Google Workspace is a suite of cloud-based productivity and collaboration tools that includes Gmail, Google Drive, Docs, Sheets, Slides, Calendar, and more. This service ensures seamless collaboration, productivity, and data management within the UCO Google environment.
What is included?
Access the Google suite at apps.google.com and login with your UCO username and password.
- Gmail - email (students only)
- Gemini - AI assistant
- NotebookLM - AI research assistant
- Google AppSheet - no-code apps and automations
- Google Calendar - shared calendars (Faculty and Students only)
- Google Chat - messaging
- Google Docs - word processing
- Google Drive - cloud storage
- Google Keep - digital notes
- Google Maps - maps
- Google Meet - video conferencing
- Google Sheets - spreadsheets
- Google Slides - presentation builder
- Google Vids - video editor
How is assistance requested?
We've made contacting us easy and convenient! Choose the method that best suits you:
- Online: Open a ticket through this self-service portal for prompt assistance.
- Phone: Call the UCO Service Help Desk at 405-974-2255 and speak directly to a technician.
- Chat: You can chat with us from the Home page.
- Walk-in: For in-person troubleshooting and advice, visit the IT Support Center on the first floor of the Chambers Library or the Tech Express in the Nigh University Center.
What happens next?
Upon receiving a request, our team prioritizes and assigns it to the appropriate personnel for resolution. We aim to provide timely assistance, guidance, troubleshooting steps, and solutions tailored to the specific issue and organizational requirements.
Additional notes:
Continuous Improvement: We stay informed about new features, updates, and best practices in Google to improve the organization's productivity, security, and user experience.