Password Reset for UCO Accounts

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If it has been more that 90 days since you last used your UCO account, you may not be able to use the self-service password reset. Please contact the Service Desk for assistance: 405-974-2255, chat, or in-person.

Introduction

This article describes the steps to reset your password for a UCO account. At the University of Central Oklahoma, Faculty, staff, and students must change their password every 210 days. A password reset reminder is emailed at 30 days, 14 days, 7 days, 3 days, 2 days and 1 day. You may change your password at any time to keep the account secure. 

Register Microsoft Credentials  Microsoft Password Reset Tool

Password Reset on a UCO-owned device  Locked Account

Instructions

Change Password ​​​​​​
  1. Start by going to the Microsoft Password Reset tool at the following URL: https:\\Passwordreset.microsoftonline.com
    Enter your full email (username@uco.edu) and captcha, then click "Next" button.
    Password Reset start page
  2. Select option 1: "I forgot my password" and click the "Next" button.
    Select a reason for resetting password page
  3. Next, you will need to verify your identity by phone number and email address.
    1. Select "text my mobile phone" option and enter your phone number. Then click the "Next" button.
      Select text my mobile phone option on page
    2. Enter the 6-digit code you received in the text message in the "Enter your verification code" box. Then click "Next" button.
      enter the code page
    3. Select "Email my alternate email" and click "Next" button.
      select email my alternate email on page
    4. Enter the 6-digit code you received in the email in the "Enter your verification code" box. Then click "Next" button.
      enter the code page
  4. Enter a new password in the "enter new password" box and re-enter it in the "Confirm new password" box. Click the "Finish" button.
    Enter new password page
  5. Your password will be changed and you can proceed to use UCO resources.
    Password has been reset message
Unlock Account ​​​​​​
  1. Start by going to the Microsoft Password Reset tool at the following URL: https:\\Passwordreset.microsoftonline.com
    Enter your full email (username@uco.edu) and captcha, then click "Next" button.
    Password Reset start page
  2. Select option 2: "I know my password, but still can't sign in" and click the "Next" button.
    Select a reason for resetting password page
  3. Next, you will need to verify your identity by phone number and email address.
    1. Select "text my mobile phone " option and enter your phone number. Then click the "Next" button.
      Select text my mobile phone option on page
    2. Enter the 6-digit code you received in the text message in the "Enter your verification code" box. Then click "Next" button.
      enter the code page
    3. Select "Email my alternate email" and click "Next" button.
      select email my alternate email on page
    4. Enter the 6-digit code you received in the email in the "Enter your verification code" box. Then click "Next" button.
      enter the code page
  4. You will receive a confirmation page with the message "Your account has been unlocked" and will be able to log in to UCO resources.
    It is recommended to close all browser tabs before proceeding to log back in, as stored credentials could lock your account again.
    Your account has been unlocked message

References

Additional information about password security at UCO.

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Related Articles (4)

Locked Account
Explains how a user can correct a locked account.
Password Change on a UCO-Owned Device
Directions for changing a password for UCO-owned devices on and off campus.
Register and Update Microsoft Backup Credentials
Manage email and phone credentials used for Password Reset and Microsoft Authenticator
UCO Password Guidelines
Provides details about UCO's policy and recommendations for password security.

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