Updating a Forgotten or Expired Password

Description

UCO passwords expire after 180 days and must be reset to gain access to UCO networked services. You can reset your forgotten or expired password using the Self-Service Password Change Utility at reset.uco.edu. Please note that users must have access to a pre-registered non-UCO email address (Alternate Email Address) to use this online password tool.

Reset Your Password

What should I do if I can't access my alternate email address?

UCO information security protocol requires an alternative email address to send the link to reset your password. 

How do I change my alternate email address? 

After Changing Your Password:

• For Microsoft Windows devices: if you updated your password while off campus, you will be asked to log out and back in with your new credentials the next time you access the UCO network and will be prompted to update the password for the UCO-SECURE network.
• For Mac OS laptops/desktops:  
  • Update your User Account (local and Keychain access) 
    1. Open System Settings
    2. Click Users & Groups
    3. Click the information icon for your account.
    4. Click Password: Change button.
    5. Enter your previous password and then the new password twice. 
    6. If you've forgotten your previous password, please visit the UCO Service Desk on the first floor in the Chambers Library or the Tech Express on the second floor in the Nigh University Center. A UCO or government-issued photo ID will be required.
  • Reset the wireless password to UCO-SECURE.
    1. Open System Settings > Wifi Settings
    2. Click the icon beside the UCO-SECURE network under "Known Networks"
    3. Select Forget This Network...
    4. Click Remove from the popup menu.
    5. Rejoin UCO-SECURE network in the Other Networks section and rejoin using your new password.
• For Mac iOS phones:
  • Reset the wireless password to UCO-SECURE by forgetting the network and reconnecting. Full instructions are provided to the right of this article.
• For Android phones: 
  • Reset the wireless password to UCO-SECURE by forgetting the network and reconnecting. Full instructions are provided to the right of this article. 

Password Guidelines

• 8 - 20 characters in length. Any additional characters will be truncated and will result in failed login attempts.
• May contain uppercase letters, lowercase letters, numbers, and special characters. 
• Additional information can be found in the Password Security at UCO knowledge base article.