OIT Project Request

Service Overview

What is an Information Technology (IT) Project?

  • An initiative that requires Office of Information Technology (OIT) resources
  • An initiative that implements a brand new application, digital technology or software
  • An initiative that enhances an existing application, digital technology or software
  • An initiative that improves an existing process through the use of digital technology

How do I know if the technology request is a project versus a simple ticket?  The following guidelines can be used:

  • A project is temporary in nature
  • A project has a defined start and end date
  • A project includes series of task designed to produce a unique product, service or other type of result.
  • A project typically takes more than 80 hours of resource time to complete.

NOTE:  If there is any doubt, the suggestion is to always submit a project request where it will be reviewed by the Project Management Office.  In the event a ticket can be initiated to address the need, then the Project Management Office will initiate the ticket for the requester.  


How do OIT resources provide support? 

  • Assist in the selection of a new or replacement business application
  • Implementation of a cloud-hosted or UCO-hosted system
  • Improvement or automation of a business process

Approval Process

All project requests are evaluated by a university governance process which includes a review by the IT Executive Council (ITEC) and the Committee for University IT Project Prioritization (CUIT).  Factors in the evaluation include:

  • Strategic alignment
  • Benefit (return on investment)
  • Risk (technological, scope of change)
  • Security of the system
  • Resources (skills, expertise, estimated staff hours)
  • Time frame
  • Constraints and dependencies

Available To

Faculty and Staff – All project requests must be sponsored by at least the requestor’s supervisor.

Getting Started

The UCO Office of Information Technology is happy to assist you with your project request.  To get started, please click the Request Project button on the top right to submit a project request form with information about your project.  This information will help to us to evaluate project scope, budget and timeline and will help set up your project for success. 

Fees/Additional Costs

Costs will be determined in the project evaluation process.

Request Project

Related Articles (1)

IT projects can be complex and require a great deal of planning and coordination. OIT has a team of experienced professionals who can help you with all aspects of your IT project, from planning and design to implementation and support.


Service ID: 14079
Mon 7/18/16 1:43 PM
Tue 12/5/23 11:00 AM