Service Overview
Before requesting Zoom please read the OIT position paper on Zoom's use. Review here.
Zoom is the web, audio and video conferencing system at UCO. It offers the ability to create online virtual meetings via the web using audio and video conferencing hosted service all supported via mobile devices, desktops, and room systems. Zoom also offers group messaging and screen sharing capabilities. Request your Zoom account and start saving money on travel costs and time spent booking meeting rooms.
Due to the recent security issues that have come to light in regards to Zoom, OIT recommends that users conducting confidential or sensitive discussions, including PHI, PII, or HIPAA related information, use one of the other UCO supported services such as Webex Meetings or Microsoft Teams. For additional details please read the OIT position paper on Zoom, located to the right.
Do not publicly share your Zoom Meeting ID or PASSWORDS!!
Available To
Faculty and Staff
ZOOM Usage Guidelines
Please find the UCO Zoom Usage Guidelines:
Getting Started
UCO Zoom License Types
Basic: The basic license is included for all faculty & Staff.
- Allows users to host an unlimited number of one on one meetings with no time limit.
- The basic license can host up to 100 participants with 40-minute time limit on meetings.
Pro: You must have a Zoom Pro license to host virtual meetings, request a pro license.
- It allows users to host an unlimited number of meetings.
- Unlimited meeting length for up to 300 participants.
Log in to https://zoom.uco.edu using your UCO credentials.
Related Services
Audio Video Recordings Services
Fees/Additional Costs
Currenlty no fees associated with requesting a zoom license.
Zoom Support Resources
- UCO Zoom Web Conferencing Guidelines
- Zoom inside D2L
- Getting Started with Zoom
- Download Client
- Zoom Support Resources
- Downloading content from Adobe Connect
Additional Zoom Security/Safety Tips
- Do not publicly share your Zoom Meeting ID or PASSWORDS.
- Send it directly to your intended audience or have them register to obtain login meeting information.
- Do not record your Zoom meeting or save the chat conversations unless it is absolutely necessary and when it does not violate any regulatory obligations (HIPAA, FERPA, etc.). It is the easiest way to maintain privacy.
- If it is necessary to record your Zoom meeting, be thoughtful when naming the file. If you store the file in the cloud, be sure to name it something that does not indicate it is a Zoom video call.
- Only upload a saved Zoom video to services, such as OneDrive or D2L, where you have a private account enabled.
- Make sure screen sharing is set to host only to prevent Zoom-bombing or other participants from hijacking the meeting.
For more information on how to protect your meetings visit the Zoom Privacy and Security Site.
Support & Training
Technology Resource Center (Training, Assistance, and Consulting)
Lillard Administration Building, Room 101
(405) 974-5595 | trc@uco.edu | trc.uco.edu
Service Desk (Technical Support)
Online: servicedesk.uco.edu
Telephone: (405) 974-2255 - After-hours/weekend remote and on-site emergency support available by selecting Option1
Location: NE Corner of the 1st Floor of the Max Chambers Library
.
Call Answer Times
Technology Support uses a tiered call priority system. Calls with higher priority are always handled before any other calls in the queue with lower priority. If a call is placed via a UCO landline telephone, typical answer times should be within 2-3 minutes. If placed from a cell phone or other non-UCO telephone, answer times will be longer, possibly 4+ minutes, depending on other call volume.