Administrative & Business Systems

Get help with UCO business applications (Banner, ECMS, Custom Applications, etc).

Categories (18)

UCO Security Systems

Video Surveillance, Central Alert and Access to IT Facilities

Job Scheduler (Automic)

Automic is UCO’s job scheduling software which enables the running of Banner jobs on a schedule without user intervention.

Banner

Banner is UCO's Enterprise Resource Planning (ERP) software

Databases

Database hosting and administration for Microsoft SQL Server and Oracle

Degree Works

Academic degree planning tool

CRM

CRM Recruit is UCO’s student recruitment and online enrollment solution.

Enterprise Content Management System (ECMS)

UCO's document management service

Blackboard Transact

Blackboard Transact is UCO’s Campus Card solution for students, faculty and staff. Blackboard Transact helps connect you to campus – through building access, student services, campus food services, and event participation.

ITSM

UCO's Information Technology Service Management system (powered by TeamDynamix). It streamlines Information Technology Service Requests and Service Disruptions towards resolution.

Survey Tools

Different survey platforms are provided for meeting the different needs on campus. Online forms and surveys are primarily supported by Qualtrics.com. UCO’s site-license provides a wide range of tools to meet your needs. Other IT-approved survey tools are available to UCO but are not supported or receive only limited support by the Office of Information Technology.

Desktop Infrastructure

Multiple Desktop Infrastructure Services
System Center Configuration Manager (SCCM) - Install software on multiple computers
Windows Server Update Services (WSUS)
NetSupport Notify and others.

Touchnet

UCO's commerce system used to make tuition payments and obtain refunds

Institutional Data

Get help with Institutional Data.

UCO Custom Applications

Applications developed for UCO by the Office of Information Technology

Paycom

The UCO Service Desk can assist with general questions regarding Paycom access and application navigation. For other issues or requests, please contact the HR department directly via HR@uco.edu.

BronchoTravel (SAP Concur)

BronchoTravel (powered by SAP Concur) is UCO's travel management system to request travel authorization, book travel and reconcile travel expenses. The UCO Service Desk can assist with general questions regarding SAP Concur access. For other issues or requests, please contact the UCO Travel Compliance Office directly via travel@uco.edu.

Blackboard Analytics

*Coming soon*

Microsoft Cloud 365

Services (1)

Telework Assistance

This is to report issues you have with teleworking or get assistance with remote work.