 Devices, Software & Printers

On June 15, 2022, the Microsoft Edge browser will replace Internet Explorer (IE) on Windows computers. This article explains that and provides links to resources and a method to report IE-dependent sites that don't function in Edge

Microsoft Office 365 and Google Workspace are available for UCO students at no cost

This article explains how to rectify the acrotray.exe error when using Microsoft Office Products.

This article provides instructions for adding a digital signature field to a PDF that will allow yourself or others to sign a document electronically.

This article instructs users of these products on how to sign in with their Adobe Enterprise ID to access Adobe Creative Cloud.

Provides answers to frequently asked questions regarding the use of Adobe Creative Cloud products at UCO.

UCO workstation computers are occasionally restarted during maintenance periods. These restarts, sometimes called reboots, help keep your computer up-to-date and protected from malware. The monthly maintenance schedule is available online for your review.

UCO employees using a windows-based computer can easily download and install a variety of available software using the windows software center. This guide will walk users through the process for finding and installing programs in this manner.

This article is to provide a solution to .HEIC files not opening on Windows devices.

Directions for changing a Mac desktop background

This article provides instructions for changing the desktop wallpaper (AKA desktop background) on a Windows 11 computer.

This article shows the steps to find the computer name. Users might need to know the name of their computer for remote access or providing for a service ticket

This article will define and provide solutions for different login issues relating to Jamf Connect.

This article describes a bug in macOS 10.15.xx Catalina and later where end users are not able to connect to \\ucofs\central. It provides the details of the bug, which users are affected, and under what circumstances. Then it provides simple instructions to resolve the bug. This article is not intended to be Public, but to be a resource for the service desk and technicians that encounter the bug in the field.

This article covers the solution to Safari Private Browsing windows experiencing heavy delays or performance issues when loading web pages.